Problem Reporting System User Guide

The Problem Reporting System provides functionality to submit, search and manage Problem Reports related to the Certification Program using a web interface. This core functionality is described in the main sections shown below.

Overview

1.1 Introduction

1.2. Access to the Problem Reporting System

1.3. Life-Cycle of a Problem Report

User (Member)-level Actions

2. Raising a New Problem Report

3. Searching Existing Reports

4. Viewing a Problem Report

Reviewer-level Actions

5. Viewing Review Information

6. Commenting in Reviews

7. Ending a Review with a Final Response

Certification Authority Actions

8. Notifying the Submitter of Problem Report Status Changes

9. Publishing Problem Reports

10.Managing Appeals

Definitions

11.Definition of Terms