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User(Member)-level Actions 3. Searching Problem ReportsThe Problem Report Search page allows a user to search for specific reports in the repository of problem reports, or to search for all reports matching particular criteria. Any search criteria are given using a web form, but if none are specified all problem reports will be returned. The results returned are shown in the Problem Report Summary Page. The criteria that can be used to constrain the reports returned from a search are shown below. In some cases a number of check-boxes can be used to select one or more values for a particular field. If you do not want to constrain your search on that field, either leave all check-boxes empty, or select them all. 3.1 General Search OptionsThe following search options are available to all users: Final ResolutionSelect the resolution type for reports to match, or select 'No Resolution Given' to select ALL resolutions. Alternatively give the Resolution Id of a specific Problem Report. Resolution Ids give the resolution type and the unique resolution number for all published reports. For example, TSD.0123 or INT.1234. The type codes are given below. Note that the resolution number is not the same as the internal Report Number which is assigned to all reports as soon as they are raised.
Report Number Between...Enter the upper and lower report numbers of Problem Reports to match. Not that Report Numbers are unique numbers used to identify a report before a final resolution number is allocated. If you only enter a number in the From field, no reports below that number will be returned. If you only enter a number in the To field, not reports above that number will be returned. StateChoose one or more states by selecting the checkboxes. If any states are selected, only reports in one of the selected states will be returned by the search. Definitions of the states are given below.
Problem ClassificationChoose one or more problem classifications by selecting the checkboxes. Note that these are the classifications as perceived by the submitter, which are not necessarily the same as the final resolution given for a report. If any classifications are selected, only reports submitted with those classifications will be returned by the search. Certification ProgramSelect the name of the Certification Program for which problem reports are to be matched. Problem SummaryGive a word or phrase that must be contained in the problem summary of all matched reports. This is case insensitive. Problem TextGive a word or phrase that must be contained in the problem text of all matched reports. This is case insensitive. Test SuiteChoose one or more test suites by selecting the checkboxes. If any test suites are selected, only reports referring to one of the selected test suites will be returned by the search. Give the full name of the class, property, method to match You may include multiple test cases if required. Fail InformationGive a word or phrase that must be contained in the fail information of all matched reports. This is case insensitive. SpecificationChoose one or more specifications by selecting the checkboxes. If any specifications are selected, only reports referring to one of the selected specifications will be returned by the search. Location in SpecificationGive a word or phrase that must be contained in the location field for the test specification section of all matched reports. This is case insensitive. 3.2 Certification Authority Search OptionsThe following search options are only available to the Certification Authority: Submitter NameCertification Authority users may specify a full or partial submitter name to match reports submitted by specific users. Submitter CompanyCertification Authority users may specify a full or partial company name to match reports submitted by users for specific companies. Submitter ReferenceCertification Authority users may specify a full or partial submitter reference to match reports that contain that reference.
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