| Problem Report Number |
0036 |
|---|
| Submitter's Classification |
Specification problem |
|---|
| State |
Submitter Notified |
|---|
| Resolution |
Rejected (REJ) (Unpublished) |
|---|
| Problem Resolution ID |
No Resolution ID Given |
|---|
| Raised |
2009-07-15 00:54 |
|---|
| Updated |
2012-05-29 16:50 |
|---|
| Requirements |
Open CA Certification Conformance Requirements |
|---|
| Certification Program |
Open CA Certification Program |
|---|
| Specification |
Open CA Certification Policy |
|---|
| Location in Spec |
2.1.5 Three (3) members of the Certification Board will be assigned to
interview the individual in |
|---|
| Linked Problem Reports |
0035 |
|---|
| Problem Summary |
ACP Boards may operate as panels rather than serial interviews |
|---|
| Problem Text |
<from 035>
An accreditation organization wishes their Boards to operate as
interview panels, in which a team interview (of up to 2 hours) take place
between a candidate and the board members simultaneously rather than
3 one at a time interviews in series.
Given the more demanding environment for candidates, and the way in
which the board may behave as a group, it is considered most unlikely
that a candidate would be accepted by this approach but rejected by
serial interviews. There is therefore no expected reduction in the quality
of the program.
This would also allow for witnesses to discrepancies with first hand
knowledge of what went on during an board interview, addressing risk
concerns of the organization performing the review.
An ACP operating with panels should be required to constitute the board
in a similar fashion to the current Open Group process definition.
ACPs that wish to operate serial boards may of course continue to do so.
No change is implied for the way direct boards operate.
<new material>
During the discussion of 035 some additional expectations of an ACP
performing team interviews in a virtualized (remote) setting were
identified.
There need for a group communications backchannel (using instant
messaging techniques) and a facilitator assigned to provide direction to
the review panel during the interview. Their goal will be to ensure that all
critical elements are addressed during the interview. They would also
facilitate the interview session ensuring that no one interview member
dominates the process. All communications using this method will be
logged and kept with the process materials for the certification process.
The review team must consist of a diverse set of personnel from various
regions or business units to ensure that no single organizational
perspective dominates a series of interviews. Review board members
will be pulled from a pool of ITAC approved review board members by the
regional coordinator and there will not be a permanent review board
membership structure. Once again this is done to ensure that a diverse
set of perspectives are applied to reviewing ITAC candidates, improving
the process overall.
|
|---|
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