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    Problem Report Number 0036
    Submitter's Classification Specification problem
    State Submitter Notified
    Resolution Rejected (REJ) (Unpublished)
    Problem Resolution ID No Resolution ID Given
    Raised 2009-07-15 00:54
    Updated 2012-05-29 16:50
    Requirements Open CA Certification Conformance Requirements
    Certification Program Open CA Certification Program
    Specification Open CA Certification Policy
    Location in Spec 2.1.5 Three (3) members of the Certification Board will be assigned to
    interview the individual in
    Linked Problem Reports 0035
    Problem Summary ACP Boards may operate as panels rather than serial interviews
    Problem Text <from 035>
    An accreditation organization wishes their Boards to operate as
    interview panels, in which a team interview (of up to 2 hours) take place
    between a candidate and the board members simultaneously rather than
    3 one at a time interviews in series.

    Given the more demanding environment for candidates, and the way in
    which the board may behave as a group, it is considered most unlikely
    that a candidate would be accepted by this approach but rejected by
    serial interviews. There is therefore no expected reduction in the quality
    of the program.

    This would also allow for witnesses to discrepancies with first hand
    knowledge of what went on during an board interview, addressing risk
    concerns of the organization performing the review.

    An ACP operating with panels should be required to constitute the board
    in a similar fashion to the current Open Group process definition.
    ACPs that wish to operate serial boards may of course continue to do so.

    No change is implied for the way direct boards operate.
    <new material>
    During the discussion of 035 some additional expectations of an ACP
    performing team interviews in a virtualized (remote) setting were
    identified.

    There need for a group communications backchannel (using instant
    messaging techniques) and a facilitator assigned to provide direction to
    the review panel during the interview. Their goal will be to ensure that all
    critical elements are addressed during the interview. They would also
    facilitate the interview session ensuring that no one interview member
    dominates the process. All communications using this method will be
    logged and kept with the process materials for the certification process.

    The review team must consist of a diverse set of personnel from various
    regions or business units to ensure that no single organizational
    perspective dominates a series of interviews. Review board members
    will be pulled from a pool of ITAC approved review board members by the
    regional coordinator and there will not be a permanent review board
    membership structure. Once again this is done to ensure that a diverse
    set of perspectives are applied to reviewing ITAC candidates, improving
    the process overall.

    Review Information

    Review Type SA Review
    Start Date 2009-07-15 08:54
    Last Updated 2012-05-29 16:29
    Completed 2012-05-29 16:29
    Status Complete
    Review Resolution Rejected (REJ)
    Review Conclusion Following rejected of 0035, the WG also rejects this PR

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