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Problem Report 0066 Details

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Report 0066 Actions

    Problem Report Number 0066
    Submitter's Classification Certification System problem
    State Resolved
    Resolution Certification System Deficiency (CSD)
    Problem Resolution ID CSD.TG.0023
    Raised 2013-07-11 16:18
    Updated 2013-07-12 11:40
    Published 2013-07-12 11:40
    Product Standard TOGAF 9 Certification for People
    Certification Program TOGAF Certified by The Open Group
    Problem Summary Incorrect national characters in PDF certificate
    Problem Description
    [CSC template]     		My name and last name (family name) contains of polish national
    characters "ł", "ń". Unfortunatelly, while running "View my
    Certificate"
    the PDF file is presented in a wrong way. The special characters are
    substituted by "?" which does not look very nice: "S?awomir Nalezi?ski".

    Please inform me if it can be fixed. If not, I will change my personal
    profile which would not contain special chars ("Slawomir Nalezinski").

    Certification IDs:
    73231
    74551

    Review Information

    Review Type CA Review
    Start Date 2013-07-11 16:18
    Last Updated 2013-07-12 11:36
    Completed 2013-07-12 11:36
    Status Complete
    Review Recommendation Certification System Deficiency (CSD)
    Review Response Dear Slawomir,

    Thank you for your mail.

    I have amended your details & your certificate is now showing as it
    should. If you have any further problems please just let us know.

    Kind Regards,
    Charlotte

    Review Type SA Review
    Start Date 2013-07-12 19:36
    Last Updated 2013-07-12 11:39
    Completed 2013-07-12 11:39
    Status Complete
    Review Resolution Certification System Deficiency (CSD)
    Review Conclusion This is an operational matter. The certification authority team have
    corrected the certificate.

    Problem Reporting System Options:

    
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