Report 0025 Actions

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Problem Report Number	0025
Submitter's Classification	Specification problem
State	Resolved
Resolution	Certification System Deficiency (CSD)
Problem Resolution ID	CSD.TG.0008
Raised	2008-04-07 23:40
Updated	2009-03-10 00:55
Published	2009-03-10 00:55
Product Standard	TOGAF 8 Training
Certification Program	TOGAF Certified by The Open Group
Specification	TOGAF 8 Training Product Standard
Location in Spec	Conformance Requirements
Problem Summary	Issues with the current requirements for TOGAF Training certification
Problem Description [CSC template]	This is an issue for the attention of the CSC 1.Issue Description: [ describe the problem in detail so that someone not familiar with the issue can understand the matter] What is the problem we are trying to fix? In the following section we define two terms: * ?Direct certification?, which is for candidates taking the examination at a Prometric test center * ?Indirect certification?, which is for candidates satisfactorily completing a certified training course There is a high confidence that direct certification for TOGAF is repeatable, reproducible and objective since every candidate is subject to the same conformance assessment: a written examination. Any instruction or self study that preceded the taking of the exam is irrelevant, since all applicants are assessed using a single standardized test method. This closely mirrors The Open Group?s technology certification programs. However there can be less certainty about the repeatability between the direct and indirect certification routes and between individuals certified though the indirect route. It is observed that: * Individuals certified through indirect certification do not take the standardized examination. * If indirect certification is partly based on a training provider?s course evaluation of a course attendee, it is difficult to know the quality of the evaluation or how it compares to the standardized examination, or to other training providers. * While the training course CSQ provides information that the entire TOGAF curriculum has been addressed by the course, there is no information about the depth and breadth of the coverage of the curriculum. It is reasonably certain that * The effectiveness of the instruction will depend not only on the curriculum used but also on the instructor?s skills, background and experience. * Not all applicants will learn at the same rate so the knowledge level acquired will differ between individuals attending exactly the same training course. - Human beings learn ?differently?, some visual, some auditory. It may be necessary to provide learning experiences for both types of learners. - Others may also suffer physical disabilities that may or may not be accommodated by a particular learning experience. Thus, the problem is that we need to find a way to assure that all instructors are distributing the same knowledge, including the depth and breadth of knowledge. Furthermore, that they do so in a manner which is most effective and equivalent to that which is needed to pass the standardized public examination. 2. Issue Impact: [describe the impact of not dealing with this issue] Without this assurance, there is a risk that the TOGAF certification program and other related people certification programs, that take the same approach, may fall into disrepute. * Unknown equivalence between certification providers * Unknown equivalence between certification by training and examination * Training certified for content not quality * Decentralized ?no verification of - Certification approval process - Quality of instruction - Accuracy of material 3. Issue Urgency: [enter Urgent or Not urgent AND Important or Not important per Steven Covey's time management matrix] Urgent and important 4. Issue Time Window: [enter the timeframe in which this issue must be addressed, else the negative impact will be realized] August 2008 5. Willingness to participate in follow-up: yes. A discussion paper is available for CSC members at https://www.opengroup.org/projects/archmain/protected/doc.tpl?gdid=14381

Review Information

Review Type	SA Review
Start Date	2008-04-07 23:40
Last Updated	2009-03-10 00:54
Completed	2009-03-10 00:54
Status	Complete
Review Resolution	Certification System Deficiency (CSD)
Review Conclusion	This has been addressed in the TOGAF 9 certification program.

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