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Problem Report 0024 Details

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Report 0024 Actions

    Problem Report Number 0024
    Submitter's Classification Certification System problem
    State Resolved
    Resolution Certification System Deficiency (CSD)
    Problem Resolution ID CSD.TG.0007
    Raised 2008-04-04 23:31
    Updated 2009-03-10 00:52
    Published 2009-03-10 00:52
    Product Standard TOGAF 8 Training
    Certification Program TOGAF Certified by The Open Group
    Problem Summary There is insufficient quality assurance on the provision of TOGAF Training.
    Problem Description
    [CSC template]     		1.Issue Description:

    Currently, the TOGAF certification program places no requirements on
    training organisations and/or trainers to ensure the quality of TOGAF
    training. Any person who become TOGAF certified may immediately become a
    trainer authorized to certify others.

    In other comparable programs, there is a need for trainers to have
    specific training to become trainers and there are industry recognised
    quality marks for training organisations.

    There are a number of possible approaches (e.g.)
    (1) Additional requirements for Training and Trainers could be added to
    the existing Product Standards (together with a policy change which
    makes TOGAF Professional Services a mandatory requirement for training
    organisations)
    (2) New product standards for Training Organisations and Trainers which
    set out mandatory standards for trainer development and course organisation.

    2. Issue Impact:

    Ultimately, this could impact the credibility of TOGAF training, which
    is also one of the major marketing activities for TOGAF. A single
    organization delivering poor quality training could have a significant
    impact on the TOGAF market.

    3. Issue Urgency:

    Medium term urgent / Important

    4. Issue Time Window:

    The introduction of TOGAF 9 is an ideal time to address this issue.

    5. Willingness to participate in follow-up:

    Yes

    Review Information

    Review Type CA Review
    Start Date 2008-04-04 22:31
    Last Updated 2008-04-09 14:58
    Completed 2008-04-09 14:58
    Status Complete
    Review Recommendation No Resolution Given
    Review Response The CA opinion is that this a problem with the Product Standard (and so
    a specification issue). It is being passed to the CSC for resolution.

    Review Type SA Review
    Start Date 2008-04-09 14:58
    Last Updated 2009-03-10 00:52
    Completed 2009-03-10 00:52
    Status Complete
    Review Resolution Certification System Deficiency (CSD)
    Review Conclusion This has been addressed in the TOGAF 9 Accreditation policy and
    requirements for training courses.

    Problem Reporting System Options:

    
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