Searching for Problem Reports
Use the Search Problem Reports page to search the Problem Report Repository for reports matching the specified criteria. Enter the required criteria in one or more of the fields on the page, and press Search to find any matching reports. The more criteria you specify, the fewer reports will be returned. For sets of checkbox options, making no selection is the same as selecting all checkboxes.
General Search Options
Conformance Requirements Documents
Select the Conformance Requirements Documents to match, or select "All" to select ALL Conformance Requirements Documents.
Final Resolution
Select the resolution type to search for, or select 'No Resolution Given' to select ALL resolutions. Alternatively, specify the Resolution Id of a specific Problem Report. Resolution Ids are comprised of the resolution type and the unique resolution number for all published reports. For example, INT.ITACP.1234. A wildcard can be used to select all of a resolution type, e.g. INT.*. The type codes are identified below. Note that the resolution number is not the same as the internal Report Number, which is assigned to all reports as soon as they are submitted.
| Resolution Codes | |
|---|---|
| Code | Type |
| CSD | Certification System Deficiency |
| INT | Interpretation of a specification |
| DUP | Duplicate of Previous Problem Report |
| REJ | Report Rejected |
| WDN | Report Withdrawn |
In addition, User defined resolution codes can be specified through properties file.
Report Number Between...
To search for a problem report with a report number in a given range, enter the lower and upper report numbers of Problem Reports. Note that Report Numbers are unique numbers used to identify a report before a final resolution number is allocated. If you only enter a number in the From field, no reports below that number will be returned. If you only enter a number in the To field, no reports above that number will be returned.
State
Choose one or more states by selecting the checkboxes. If any states are selected, only reports in one of the selected states will be returned by the search. Definitions of the states are given below.
| Problem Report States | |
|---|---|
| State | Description |
| CA Review | The problem report is currently undergoing review by the CA. |
| SA Review | The problem report is currently undergoing review by the SA. |
| Preliminary Review Inconclusive | The problem report has had a preliminary review by the CA but the CA did not reach a conclusion. The report is currently waiting for a detailed review to start. |
| SA Detailed/Expert Group Review | The original review by the SA was inconclusive, so a further review is now underway. If the further review is inconclusive, there may be additional further reviews, until the a final resolution has been reached. |
| Preparing For Submitter Review | The CA has provided a final resolution, and the responsibility now lies with the CA to notify the submitter of the problem report of this resolution |
| Awaiting Submitter Acceptance | The CA has notified the submitter of the final resolution, and is waiting for the submitter to accept, or appeal this resolution. |
| Appealed By Submitter | The submitter of the problem report does not agree with the final resolution, and has appealed. |
| Resolved | The problem report has been resolved. |
Please note that if the system does not have a certification program, there will be no "CA Review", "Preparing For Submitter Review" and "Awaiting Submitter Acceptance"
Problem Classification
Choose one or more problem classifications by selecting the checkboxes. Note that these are the classifications as identified by the submitter, which are not necessarily the same as the final resolution provided for a report. If any classifications are selected, only reports submitted with those classifications will be returned by the search.
Certification Program
Select the name of the Certification Program for which problem reports are to be selected.
Problem Summary
Specify a word or phrase to search for in the problem report summary. This is case insensitive.
Problem Text
Specify a word or phrase that must be contained in the problem text of all matched reports. This is case insensitive.
Specification
Choose one or more specifications by selecting the checkboxes. If any specifications are selected, only reports referring to one of the selected specifications will be returned by the search.
Location in Specification
Specify a word or phrase that must be contained in the location in specification field of all matched reports. This is case insensitive.
Certification Authority Search Options
Submitter Name
Certification Authority users may specify a full or partial submitter name to search for reports submitted by specific users.
Submitter Company
Certification Authority users may specify a full or partial company name to search for reports submitted by users of specific companies.
Submitter Reference
Certification Authority users may specify a full or partial submitter reference to search for reports that contain that reference.